Infinitus Systems, Inc., the healthcare AI company that automates the collection of data traditionally gathered via manual phone calls, today announced a fully digital, instant electronic benefit verification offering for patients covered by commercial insurance seeking access to specialty medications.

Along with the company’s existing instant Medicare Part B benefit verification offering, Infinitus now offers a comprehensive AI-powered solution, which goes beyond eBV solutions and empowers healthcare providers to unlock medical coverage in seconds.

“Our new eBV+ offering represents another significant leap forward in our mission to create a ‘wait-less’ healthcare future,” said Infinitus CEO and Co-founder Ankit Jain. “We’re pleased to be able to help even more healthcare providers swiftly and efficiently deliver specialty medications to those who need them most.”

This new solution provides the richest instant dataset available in the industry, drawn from partnerships with third-party data sources and direct integrations with over 1,400 payors. But it is the Infinitus knowledge graph that sets it apart from the existing options on the market today. 

The Infinitus knowledge graph contains up-to-date intelligence on commercial and government payor rules and guidelines that have been gathered from the millions of phone calls completed to date by the Infinitus AI agent, plus access to EDI, payor APIs and websites, and policy documents. Because of it, users of the Infinitus eBV+ solution for commercial insurance can collect patient eligibility, provider network status, comprehensive product coverage information including cost share details, as well as prior authorization requirements.

These critical details help healthcare providers give patients as detailed information as possible, while cutting the time it takes to access medication. 

“At Infinitus, we are committed to revolutionizing healthcare through innovative AI solutions. Our new eBV+ solution, powered by the Infinitus knowledge graph, stands unparalleled in the market,” said Shyam Rajagopalan, CTO and co-founder of Infinitus. “This advanced technology not only distinguishes our product but also significantly accelerates the patient journey, ultimately enhancing patient care and satisfaction.”

When a customer uploads tasks to the Infinitus customer portal or sends Infinitus an API request, data is returned instantly. If more information is needed, the task can be dynamically passed on to the Infinitus AI agent. The Infinitus AI agent then makes an automated phone call to the identified payor. The solution has been praised by some of the country’s largest payors, as not only does it mean their agents are receiving fewer inbound calls, but those that they do receive are at least 30% shorter.

Since its founding in 2019, Infinitus has automated benefit verification and prior authorization data collection for over 80,000 providers. Like the company’s existing eBV+ solution for Medicare Part B, this new offering does not require a phone call to a payor unless additional information is needed, helping Infinitus customers consolidate vendor usage to further streamline efficiency. 

“We are proud to take yet another step toward realizing our vision of an instantaneous healthcare future,” Jain said. “This innovative solution, driven by the power of the Infinitus knowledge graph, not only sets a new standard in the industry but also brings us closer to a world where healthcare processes are truly seamless and efficient.”